/// CONTACT
Get in touch with ASHDOCS.
Enterprise sales, technical support, and security disclosures each have their own channel. Pick the one that matches your ask — we route from there.
How do I contact ASHDOCS sales?
Email sales@ashdocs.com. Typical first-response time under 1 business day. Include volume, use case, and any compliance requirements.
Where do I file a support ticket?
Signed-in users open tickets from the dashboard. Free-tier users get community support at the community forum. Paid tiers get email + Slack.
How do I report a security issue?
Please email security@ashdocs.com with reproduction steps. See the security page for our disclosure policy.
What is your response time for enterprise?
Enterprise accounts get a dedicated CSM with Slack Connect and a 4-hour first-response SLA during business hours.